Política de envío
At TapSkin, we work to make sure your order is carefully prepared and shipped as quickly as possible. Please review the information below regarding our processing and shipping times.
Order Processing Time
All orders require 2–4 business days to be processed and prepared for shipment.
Processing includes preparing your order, quality-checking the products, packaging, and handing the package over to the shipping carrier.
Business days are Monday through Friday, excluding weekends and public holidays.
Please note that processing time is separate from shipping transit time.
Shipping Time
Once your order has been processed and shipped, the estimated shipping time is:
6–12 business days
Therefore, the estimated total delivery timeframe is approximately:
8–16 business days
This timeframe is an estimate and is not a guaranteed delivery date.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, when available.
Tracking information may take some time to become active after your package has been handed over to the carrier.
If your tracking information does not show updates immediately, please allow some time for the carrier’s system to update.
Delays
While we work hard to deliver your order within the estimated timeframe, delays can occasionally occur due to circumstances outside of TapSkin’s control.
These may include:
- Carrier delays
- Customs processing
- Weather conditions
- Holidays
- High shipping volumes
- Incorrect or incomplete shipping information
- Other circumstances beyond our control
TapSkin is not responsible for delays caused by the shipping carrier, customs authorities, weather, or other circumstances beyond our reasonable control.
Incorrect Shipping Information
Please make sure that your shipping information is correct and complete when placing your order.
If you provide an incorrect or incomplete address, please contact us as soon as possible.
Once an order has been shipped, we may not be able to change the shipping address or redirect the package.
TapSkin is not responsible for orders delivered to an incorrect address provided by the customer.
Customs, Duties & Taxes
Depending on your destination country, your order may be subject to customs fees, import duties, taxes, or other charges imposed by local authorities.
Any customs duties, import taxes, or other fees charged by your country’s customs authority are the responsibility of the customer unless otherwise stated at checkout.
TapSkin does not control these charges and cannot guarantee whether or how much you may be charged.
Lost or Damaged Packages
If your package appears to be lost, significantly delayed, or arrives damaged, please contact us at ocarin916@gmail.com.
When contacting us regarding a shipping issue, please include your order number and any relevant information or photographs so that we can assist you.
If a package is marked as delivered by the carrier but you cannot locate it, please first check with household members, neighbors, and the delivery location. You may also contact the shipping carrier directly.
Delivery Estimates
Our estimated delivery timeframe is:
Processing: 2–4 business days
Shipping: 6–12 business days
Estimated total: 8–16 business days
These are estimated timeframes and may vary depending on your destination and circumstances outside of TapSkin’s control.
Contact Us
If you have any questions regarding your order or shipping, please contact us:
TapSkin
Email: ocarin916@gmail.com
We’re happy to help and will do our best to assist you with any shipping-related questions.